Stocking Products - Products with the availability "Stocking Product" will ship within 1-2 business days. If you can put them in the cart, these products are ready to ship too you. In some cases surges in demand will delay shipment, or stock may run out before shipment. In this case a customer will be offered a refund or an option to place a backorder..
By Order Products - These products are in current production, and will ship at a later date. Occasionally there are delays at B&T AG which make the shipping time extend longer. Orders cancelled due to extended delivery dates or if you find it at another retailer are still subject to a 10% cancellation fee.
Returns are not accepted.
All cancelled orders are subject to a 10% cancellation fee.